Navigate Christmas renting in London 2025. Understand tenant rights during holidays, heating costs, viewing properties over Christmas, dealing with repairs, and managing tenancy issues during the festive period.
Introduction
Christmas presents unique challenges for London renters: properties may be colder when you need heating most, landlords and agents close for holidays, emergency repairs become urgent, tenancy agreements expire at inconvenient times, and many face the decision of whether to stay in London or return home. According to Shelter winter housing advice, housing issues peak during winter months when heating failures and weather-related problems coincide with reduced support services.
This comprehensive guide addresses every aspect of renting in London during Christmas 2025: understanding your rights when landlords are unavailable, managing heating costs during peak winter, viewing properties during the holiday period, handling emergency repairs, and navigating tenancy complications. Whether you’re an international student facing your first UK Christmas, a young professional deciding whether to stay in London, or a family managing heating bills, this guide provides practical solutions.
By understanding your legal protections, knowing how to handle common winter problems, and preparing adequately for the holiday period, you can ensure Christmas remains enjoyable rather than stressful despite renting challenges.
Understanding Your Tenancy Rights Over Christmas
Landlord Responsibilities Don’t Take Holiday
According to Housing Act 1988 and related legislation, landlord obligations continue throughout Christmas:
Essential services that must be maintained:
- Heating and hot water systems
- Gas and electrical safety
- Water supply and sanitation
- Structural integrity and weatherproofing
- Access to property
According to Citizens Advice landlord responsibilities guidance, landlords cannot use Christmas closure as excuse for failing to maintain essential services.
Emergency Repairs During Christmas
Landlord and Tenant Act 1985 requires landlords to complete emergency repairs within reasonable timeframes regardless of holidays:
What constitutes an emergency:
- No heating or hot water during winter
- Burst pipes or major leaks
- Gas leaks
- Electrical hazards
- No running water or toilet facilities
- Broken external doors or windows (security risk)
- Severe roof leaks
What can wait until after Christmas:
- Minor leaks
- Dripping taps
- Cosmetic damage
- Non-essential appliance failures
- Minor drafts
According to Shelter repairs guidance, heating failure in winter weather constitutes emergency requiring response within 24 hours.
Contacting Landlords During Holidays
Before Christmas:
- Request emergency contact details in writing
- Confirm landlord/agent availability dates
- Ask about emergency repair procedures
- Get details of approved contractors if landlord unavailable
If landlord unreachable:
- Document the emergency (photos, videos, written description)
- Contact letting agent if applicable
- For genuine emergencies threatening health/safety, arrange repair yourself
- Keep all receipts and communication records
- Claim costs back from landlord afterward
According to Citizens Advice emergency repairs advice, you can reclaim reasonable costs for genuine emergency repairs when landlords are genuinely unreachable.
Notice Periods Over Christmas
Many tenancies begin or end around Christmas, creating complications:
Serving notice: According to Gov.uk ending a tenancy guidance, notice periods continue through Christmas. December 25th and 26th (and January 1st) are public holidays, but most notice periods count all calendar days.
If your tenancy ends December 24th-31st:
- Plan moves well in advance (removal companies booked up)
- Arrange checkout inspection before holidays if possible
- Complete deep cleaning early (professional cleaners busy)
- Return keys through agreed secure method
- Photograph final property condition thoroughly
If starting new tenancy over Christmas:
- Confirm move-in date and key collection well ahead
- Verify utilities will be connected
- Check heating works before Christmas Day
- Conduct thorough check-in inventory immediately
Rent Payment Over Christmas
According to Gov.uk rent payment guidance, rent remains due even if payment dates fall on bank holidays:
If rent due December 25th, 26th, or January 1st:
- Set up standing order to pay few days early
- Confirm payment processed before banks close
- Keep proof of payment
- Don’t assume landlord will excuse late payment due to holidays
Most landlords expect rent on or before due date regardless of holidays.
Managing Heating Costs During Christmas
Winter heating bills represent renters’ biggest concern. According to Ofgem energy usage data, heating costs peak December-February, with Christmas week showing highest daily usage.
Understanding Your Heating System
Before Christmas, verify:
- How heating controls work (timer, thermostat, valves)
- Boiler location and basic operations
- When boiler was last serviced
- Emergency shut-off locations (gas and water)
- Whether you have annual Gas Safety Certificate
According to Gas Safe Register, boiler failures peak during first cold snap when systems used after summer inactivity. Test heating in early December before Christmas.
Optimal Heating Settings for Cost and Comfort
According to Energy Saving Trust winter heating guidance:
Recommended temperatures:
- Living areas: 18-21°C during occupied hours
- Bedrooms: 16-18°C
- Heating off when out (unless freezing conditions risk pipes)
Timer programming:
- Heat home 30 minutes before waking
- Turn off 30 minutes before leaving
- Heat again 30 minutes before returning
- Reduce temperature overnight (not off completely in freezing weather)
Avoid costly mistakes:
- Don’t turn heating completely off in freezing weather (risks burst pipes costing hundreds)
- Don’t overheat then open windows (wastes energy)
- Don’t set thermostat above 21°C (each degree adds ~10% to bills according to Energy Saving Trust)
Typical Christmas Heating Costs
Based on Ofgem price cap data for 2024/25 and typical London flat usage:
One-bedroom flat:
- Normal December: £80-120 monthly
- Christmas week (if home constantly): Additional £20-40
- If heating living room 24 hours: Additional £40-60
Two-bedroom flat:
- Normal December: £120-180 monthly
- Christmas week at home: Additional £30-50
House (3+ bedrooms):
- Normal December: £180-280 monthly
- Christmas at home: Additional £50-80
These assume December 2024 energy prices. Actual costs depend on insulation, heating efficiency, and usage patterns.
Reducing Christmas Heating Bills
Before Christmas:
- Bleed radiators (releases trapped air improving efficiency)
- Check window and door seals (draft excluders cost £5-15, save £20-40 monthly)
- Close curtains at dusk (retains heat)
- Request landlord address any insulation issues
During Christmas:
- Heat occupied rooms only (close doors to unused rooms)
- Wear warm clothing indoors (reduces thermostat needs)
- Use thermal curtains or blankets over windows
- Avoid opening windows unnecessarily
- Cook efficiently (oven heats kitchen while preparing meals)
According to Citizens Advice energy saving advice, these simple measures reduce bills 10-20% without sacrificing comfort.
If You Can’t Afford Heating
Immediate help available:
Warm Home Discount Scheme: Gov.uk Warm Home Discount provides £150 off electricity bills for eligible households. Check eligibility and apply before scheme closes.
Winter Fuel Payment: Available to those receiving certain benefits. Check Gov.uk Winter Fuel Payment eligibility.
Local authority support: Many London boroughs offer emergency fuel vouchers or grants. Contact your local council.
Energy supplier assistance: All major suppliers offer hardship funds, payment plans, and emergency credit. Contact supplier directly before debt escalates.
Citizens Advice energy debt support: Free advice on negotiating with suppliers, accessing grants, and managing arrears. Contact Citizens Advice.
According to National Energy Action research, renters in fuel poverty often don’t access available support. Don’t suffer in cold—seek help immediately.
Emergency Situations Over Christmas
Boiler Breakdown
Immediate steps:
- Check simple issues (pilot light out, low pressure, thermostat batteries)
- Attempt to reset boiler (consult manual or online guides)
- Contact landlord/agent immediately
- If unreachable and genuinely emergency, call 24-hour heating engineer
- Keep property warm using safe alternative heating
- Document everything (photos of error codes, temperature readings, communications)
Unsafe heating alternatives to avoid:
- Never use oven/hob for space heating (carbon monoxide risk)
- Don’t use BBQs or camping stoves indoors (deadly carbon monoxide)
- Avoid overloading electrical circuits with heaters
Safe temporary heating:
- Modern electric heaters with thermostats and tip-over protection
- Limit to one or two heaters maximum
- Never leave unattended or overnight
- Keep away from water, curtains, furniture
According to London Fire Brigade winter fire safety guidance, heating-related fires peak during Christmas week when people use unfamiliar equipment.
Burst Pipes
Immediate action:
- Turn off main water supply (locate stopcock before Christmas)
- Turn off heating
- Open taps to drain system
- Move possessions away from water
- Photograph damage thoroughly
- Contact landlord immediately
- If unreachable, call emergency plumber
- Notify landlord’s insurer if damage extensive
According to Association of British Insurers, burst pipes cause hundreds of millions in damage annually, peaking during Christmas freeze/thaw cycles.
Prevention:
- Never turn heating completely off in freezing weather
- Maintain minimum 10°C if leaving property
- Insulate exposed pipes (request landlord action)
- Know where stopcock is located
No Hot Water
Troubleshooting:
- Check boiler is on and showing no errors
- Verify thermostat settings
- Check timer hasn’t switched to off period
- Look for tripped circuit breakers
- Check water pressure (many combi boilers need 1-1.5 bar)
If still no hot water:
- Contact landlord/agent immediately
- Heat water using kettle (carefully) for essential washing
- Don’t attempt DIY boiler repairs (Gas Safe registered engineers only)
According to Gas Safe Register, unauthorized gas work is illegal and extremely dangerous.
Electrical Failures
If power fails:
- Check whether neighbors affected (power cut vs. property issue)
- Verify circuit breakers haven’t tripped
- If entire property without power, check main fuse
- Contact landlord/agent
- Report power cuts to UK Power Networks (covers most of London)
- If electrical fire or sparking, call 999 immediately
Never attempt electrical repairs yourself unless qualified electrician.
Security Issues
If door/window broken:
- Make temporarily secure if possible (boarding, temporary locks)
- Contact landlord immediately
- Photograph damage
- If burglary/crime, report to police (call 101 or online)
- Arrange emergency repairs if landlord unreachable (keep receipts)
- Consider temporary accommodation if property insecure
Your safety comes first. According to Metropolitan Police advice, never remain in insecure property if you feel unsafe.
Viewing Properties Over Christmas Period
Advantages of Christmas House-Hunting
Reduced competition: According to Rightmove seasonal data, property searches drop 40-50% during Christmas week, meaning:
- Fewer competing viewers
- More negotiating power
- Agents more flexible on move-in dates
- Landlords eager to fill properties before New Year
Better assessment of winter conditions:
- Test heating during coldest period
- Observe true heating costs from current occupants
- See how property feels during shortest, darkest days
- Check for drafts, damp, cold spots
- Assess natural light during winter
Disadvantages and Challenges
Limited availability:
- Agents close December 24-26, often through New Year
- Fewer properties listed during holidays
- Viewings harder to arrange
- Processing applications slower
Rushed decisions:
- Pressure to decide before holidays
- Reduced time for thorough checks
- Harder to get references processed
- Banks closed may delay payments
Practical Christmas Viewing Tips
Before Christmas week:
- Arrange viewings for early December
- Complete referencing before holidays
- Have deposits and first month’s rent ready
- Obtain necessary documentation (ID, proof of income, references)
During viewings:
- Request to see heating on and check radiators heat fully
- Ask about heating costs from current/previous tenants
- Check for drafts around windows and doors
- Look for damp/mold (worse in winter)
- Ask when boiler last serviced
- Verify gas and electrical safety certificates current
Questions to ask:
- “Will landlord/agent be contactable over Christmas?”
- “What’s the emergency repair procedure?”
- “When can I move in?” (avoid Christmas Eve-Boxing Day if possible)
- “What are typical winter heating bills?”
- “Has property had heating/water issues this winter?”
Moving In Over Christmas
If moving during Christmas week:
Before December 24th:
- Confirm utilities will be connected or transferrable
- Verify heating works (turn it on and test)
- Get emergency contact details
- Book removals early (companies extremely busy)
- Pack essential Christmas items accessibly
Avoid if possible:
- Moving December 25th-26th (almost impossible to arrange)
- Moving December 27th-January 1st (very difficult, expensive)
Alternative timing:
- Complete move before December 23rd, or
- Wait until January 2nd onward
According to Which? moving house advice, Christmas week moves cost 30-50% more and involve significantly more stress.
Christmas in London: Staying vs. Going Home
For students and international workers, deciding whether to stay in London or return home involves financial and practical considerations.
Financial Comparison
Staying in London:
- Rent continues regardless (unless subletting, which requires permission)
- Heating costs increase
- Food costs potentially higher
- Transport within London cheaper (less crowded)
- Entertainment costs variable (many free events, but restaurants expensive)
Going home:
- Travel costs (potentially high for international flights)
- Rent continues in London (empty property wastes heating money)
- Risk of property issues while absent
According to Save the Student Christmas budget guide, many students spend £300-600 on Christmas travel, food, and gifts whether staying or going.
If Staying in London Over Christmas
Prepare your property:
- Stock up on food before Christmas Eve (most shops close)
- Ensure adequate heating credit/funds
- Have emergency contact numbers accessible
- Know nearest 24-hour pharmacy, hospital, emergency services
- Connect with others staying (universities, social groups, faith organizations)
Free/cheap Christmas activities:
- Winter Wonderland, Hyde Park (entry free, rides cost extra)
- Christmas lights (Oxford Street, Regent Street, Covent Garden)
- Free museums (Natural History Museum, British Museum, V&A)
- Church services (many offer community meals)
- Trafalgar Square Christmas tree
- Southbank Centre Winter Festival
According to Time Out London Christmas guide, dozens of free Christmas events occur across London.
Community support:
- Many faith organizations offer Christmas meals (open to all)
- Universities run events for students staying in London
- Crisis at Christmas needs volunteers (gives you something meaningful to do)
- International student societies often organize events
Your tenancy community: Share your Christmas plans on RoomReview – many renters staying in London connect through local area forums for companionship during holidays.
If Going Home for Christmas
Property security:
Before leaving:
- Turn heating to minimum safe temperature (10-12°C prevents pipes freezing)
- Turn off water at mains if leaving over a week (prevents burst pipe damage)
- Unplug non-essential electrical items
- Secure all windows and doors
- Remove perishable food
- Take valuables or secure them out of sight
- Inform trusted neighbor of absence
- Give emergency contact details to landlord
Insurance considerations: According to Association of British Insurers guidance, some policies require occupied properties or have clauses about extended absences. Check your contents insurance terms.
Notify landlord: While not legally required, informing landlord of extended absence means they can respond to visible issues (leaks visible from outside, etc.).
Tenancy Issues Arising Over Christmas
Rent Arrears During Expensive Period
Christmas expenses strain budgets. If struggling to pay January rent:
Before missing payment:
- Contact landlord immediately (most prefer early warning)
- Propose payment plan
- Seek emergency financial assistance (local authority, charities)
- Access available benefits (Universal Credit may help with housing costs)
According to Citizens Advice rent arrears guidance, early communication almost always leads to better outcomes than ignoring problems.
Never:
- Simply stop paying rent
- Ignore landlord communications
- Assume problems will resolve themselves
Notice to Leave Served Before Christmas
Receiving Section 21 (no-fault eviction) notice before Christmas creates stress, but according to Shelter eviction guidance:
Your rights:
- Minimum two months’ notice required
- Notice must be correctly served (specific legal requirements)
- You can remain until notice expires or court orders possession
- Christmas doesn’t accelerate notice periods
- You’re entitled to stay until legally evicted
If notice expires during January:
- Don’t panic—courts have backlogs, actual eviction takes months typically
- Seek housing advice immediately (Citizens Advice, Shelter)
- Start property searching but don’t rush into unsuitable rentals
- Apply to local authority as potentially homeless if can’t find alternative
Landlord Selling Property at Christmas
Your position: According to Gov.uk guidance on selling rented property:
- Fixed-term tenancy continues until expiry regardless of sale
- Periodic tenancy requires proper notice (usually two months)
- You’re not required to vacate for viewings (but cooperation helps)
- Landlord must give 24 hours’ notice for viewings
Viewings over Christmas: You can reasonably refuse viewings December 25th-26th. Other dates, cooperation helps but isn’t legally required.
Disputes With Housemates
Christmas stress can escalate housemate tensions. According to Shelter advice on sharing:
Common Christmas conflicts:
- Temperature preferences (cold vs. warm)
- Guests over Christmas
- Shared space usage during holidays
- Bill splitting when some absent
- Kitchen usage for Christmas cooking
- Noise from celebrations
Resolution strategies:
- Discuss expectations before issues arise
- Compromise where possible (guest schedules, quiet hours)
- Agree temporary arrangements for holidays
- Consider mediation if conflicts serious
- Review whether house-share still suitable
Preparing for Winter Issues
Pre-Christmas Property Checklist
Complete before December 20th:
Heating:
- Test heating thoroughly
- Bleed all radiators
- Check boiler pressure
- Locate emergency shut-offs
- Request service if boiler makes unusual noises
Water:
- Test all taps and shower
- Check for leaks under sinks
- Locate stopcock and ensure it turns
- Check hot water tank if applicable
Electrical:
- Test all essential lights and sockets
- Know location of fuse box
- Replace any bulbs needed
- Check smoke alarm batteries
Insulation:
- Check window and door seals
- Install draft excluders if needed
- Request landlord repair any broken seals/locks
Emergency preparedness:
- Save landlord/agent emergency numbers in phone
- Save 24-hour plumber/electrician numbers
- Keep torch with fresh batteries
- Have emergency heater available (if affordable)
- Keep small supply of bottled water
Essential Contacts Before Christmas
Add to phone:
- Landlord mobile and email
- Letting agent emergency line
- Gas Safe registered plumber (local)
- Local electrician
- UK Power Networks: 105 (power cuts)
- Thames Water: 0800 316 9800 (water issues)
- National Gas Emergency: 0800 111 999 (gas leaks)
- NHS 111 (non-emergency medical)
- Metropolitan Police: 101 (non-emergency)
- Local council out-of-hours number
Decorating Your Rental for Christmas
What’s Allowed
According to Citizens Advice guide to tenancy restrictions, most tenancy agreements restrict certain alterations but allow temporary decorations:
Generally acceptable:
- Christmas tree (real or artificial)
- Window stickers/clings
- Freestanding decorations
- Door wreaths (on own front door)
- Command strips for lights (removable, no damage)
- Temporary decorations not requiring holes
Usually prohibited:
- Drilling holes for decorations
- Permanent fixtures
- Painting walls festive colors
- Exterior lights requiring drilling
- Anything causing property damage
Check your tenancy agreement for specific restrictions. If unsure, ask landlord in writing (email provides record of permission).
Safe Decorating in Rentals
According to London Fire Brigade Christmas safety guidance:
Christmas tree safety:
- Keep away from heaters and radiators
- Water real trees daily (dried trees extremely flammable)
- Turn off lights when out or sleeping
- Use modern LED lights (cooler, more energy efficient)
- Ensure stable stand preventing toppling
Lights and electrical:
- Don’t overload sockets (max 3,000 watts per standard socket)
- Use proper extension leads (not daisy-chained)
- Check lights for damage before use
- Turn off when leaving property
Candles:
- Use in stable holders on heat-proof surfaces
- Never leave unattended
- Keep away from decorations, curtains, furniture
- Extinguish before sleeping
- Consider LED candles (safer in rentals)
Cooking safety:
- Never leave cooking unattended (Christmas Day is busiest for kitchen fires)
- Keep tea towels away from hobs
- Don’t overfill pans
- Turn pan handles inward
- Have working smoke alarm
Deposits and Decoration Damage
Protecting your deposit:
- Photograph walls before and after decorating
- Remove all decorations before checkout
- Repair any minor damage (filled holes, touched-up marks)
- Clean thoroughly (sticky tape residue, pine needles)
- Return property to original condition
According to TDS (Tenancy Deposit Scheme) Christmas guidance, damage from decorations is tenant responsibility. Small holes from picture hooks cost £10-20 per hole typically if left unfilled.
Christmas Rights Summary
Your rights don’t change during holidays. According to Shelter tenant rights overview:
You have the right to:
- Safe, maintained property with functioning heating
- Emergency repairs completed promptly
- Deposit protected in approved scheme
- Quiet enjoyment of property
- Reasonable notice for landlord visits
- Live without harassment
Landlord has the right to:
- Rent paid on time as agreed
- Property maintained in reasonable condition
- Reasonable access for emergency repairs
- Proper notice before you leave
- Property returned in original condition (fair wear excepted)
Neither side’s rights pause for Christmas. If issues arise, address them immediately rather than waiting until New Year.
Conclusion
Renting in London during Christmas involves unique challenges, but understanding your rights, preparing adequately, and knowing where to access help ensures holidays remain enjoyable rather than stressful. Most Christmas renting problems are preventable through preparation: testing heating early, understanding emergency procedures, budgeting for increased costs, and securing landlord contact details.
The Christmas period reveals property realities heating efficiency, insulation quality, natural light, community character—that aren’t obvious during summer viewings. Whether dealing with emergencies, managing costs, or simply trying to create a festive atmosphere in rental accommodation, London renters share common experiences.
Your insights about managing Christmas in London rental properties help others prepare better and handle issues more confidently. Whether you’ve navigated heating emergencies, found great ways to reduce winter bills, or discovered landlords who excel at holiday season support, your experience matters.
Share your Christmas renting experience: Help other London renters prepare for winter by sharing your experiences on RoomReview. Your knowledge about heating costs, emergency repairs, landlord responsiveness, or property performance during cold weather provides invaluable guidance.
Explore London postcodes on RoomReview to read how other renters manage Christmas in their neighbourhoods, learn about winter property issues, and contribute your own insights about seasonal renting challenges.

